Customer Profile: David Palmer

University of Hong Kong

Profile Summary

With a large academic and research presence, the University of Hong Kong (HKU) requires a robust institutional repository. The University faces many challenges with large-scale data management and increased chance of author name ambiguity. David Palmer, Systems Librarian and manager of HKU’s open access repository, turned to ResearcherID as a multi-faceted solution, working with Thomson Reuters to create and upload over 1000 faculty ResearcherID profiles.


The University of Hong Kong (HKU) has invested considerable resources in developing its institutional repository, known as the HKU Scholars Hub, which provides open access support to the University’s scholarly content. With over 20,000 students and 1400 faculty, HKU requires a robust and equally dynamic repository. In addition to integrating the Thomson Reuters Article Match Retrieval system, the University turned to the ResearcherID upload service to enhance its repository, taking on the ambitious goal of creating profiles for all faculty members. With over 900 profiles already loaded, HKU will be the first to reach an institution-wide milestone of such magnitude.

In a project spearheaded by HKU’s David Palmer, the University worked with a team of Thomson Reuters development technicians to integrate ResearcherID with the institutional repository. David Palmer reviews the project and offers insight on how ResearcherID improved HKU’s repository…

Palmer Customer Profile